Why aren't my presets aren’t synced with TechPortal?

TechPortal has preferred setup: Navigate to TechWARU’s “Config Settings” page under “Settings” and select “Import from TechPortal”
 
TechWARU has preferred setup: Navigate to TechWARU’s “Config Settings” page under “Settings” and select “Export to TechPortal”. To update all other instances of TechWARU, work through “TechPortal has preferred setup“ above.

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